Returns & Exchanges
At iFace, we stand by the quality of our premium electronics accessories and offer a 30-day window for hassle-free returns or exchanges. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your device accessories.
- 3.Ship the Package
Drop off your package at any authorized carrier location; ensure the original invoice is included inside to prevent processing delays.
- 4.Receive Your Refund
After our quality control team inspects the returned electronics, your refund or exchange will be processed within 5-7 business days.
